After careful consideration, Suntrix has decided to close our doors, effective 3rd April 2024.
We want to express our sincere gratitude to all our clients over the last 15 years for your support and confidence in our products and services.
For any inquiries related to your solar system’s warranty, please reach out directly to the manufacturer of your solar panels, inverters, or other components. Below, you will find the contact information for the manufacturers we have worked with:
SMA
info@SMA-Australia.com.au
Contact Number: 1800 762 287
Fronius
PV-Service-Australia@fronius.com
Contact Number: 03 8340 2900
Solaredge
support@solaredge.net.au
Fimer
au-solar-support@fimer.com
Contact number: 1800 769 663
Enphase
support_au@enphaseenergy.com
Contact Number: 1800 006 374
Sungrow
service@sungrowpower.com.au
Contact Number:1800 786 476
Goodwe
support@goodwesupport.zendesk.com
Contact Number: 03 9918 3905
Alpha ESS
techsupport@alphaess.au
Contact Number: 02 9000 7676
Solis
sales@solisinverters.com.au.
Contact number: 03 8555 9516
Growatt
australia@ginverter.com
service@ginverter.com
Contact Number: 1800 476 928
Tesla Powerwall
powerwallsupport@tesla.com
Contact Number: 1800 294 431
Qcells
support@qhome.email
Contact Number: 1800 746 630
JA Solar
service.au@jasolar.com
Contact Number: 02 8912 2165
Risen Energy
info@risenenergy.com.au
Contact Number: 03 9021 7788
SolarAnalytics
sales@solaranalytics.com.au
Contact Number: 1300 651 337
These manufacturers will be able to assist you with any warranty-related issues, such as product defects. Please have your product serial numbers ready when contacting them to ensure a smooth process.
For any other maintenance, repairs, or general enquiries related to your solar installation, we recommend contacting a local, reputable solar installer who can provide the necessary support.
Thank you again for all your support these last 15 years.
The Suntrix Team