Once we have received your signed sales order, your installation will be assigned to a Project Manager and a technical site inspection will be arranged, if required. Once we are satisfied that we have all the information required, your system will be designed by one of our accredited CEC designers.
Suntrix will submit the relevant applications required to install your system and replace/re-program your meter with your retailer and electricity distributor; and your PM will provide you with a tentative date for your installation to commence. Your date of installation will be confirmed once your electricity distributor has processed your (LEG) application.
You don’t need to be on site during the entire installation however you do need to be present at the start and again at completion.
Before you can start using your solar, your electricity provider will need to replace/re-program your meter. Suntrix will submit the relevant paperwork; and the retailer will liaise directly with you to organise the changeover.