We are proud of the hard work that goes into every system we install. Each dollar we save our customers and each tonne of greenhouse gas emissions cut make all the detail and hard work worthwhile. Below you will find examples of just some of our happy customers who are saving money and helping the environment with their Suntrix solar energy system .
Julie & David HawkesNovar Gardens
First up may we comment on the professionalism of Geordie Haig – a thorough gentleman who was prepared to spend a lot more time with us than consultants for other companies. Overall we have been delighted with the process which was relatively straight forward.
What I appreciated the most was the excellent communication regarding timeframe and organisation of dates for all the work
I am thrilled with the Suntrix system installed on my home, I’ve calculated the savings and could not be happier with the money I’ve been able to save. Together with average quarterly savings of approx. $180 on electricity bills plus solar credits received the system has already repaid installation costs on my 3kw system after 4yr. Our system continually out performs my friends system installed at the same time.
Robin & Judith Wasleys
We really commend your company – your enthusiastic etc. no frills, full of honesty, integrity and we appreciate you standing by your word… on whole very happy and comfortable with you all.
Laid back personal approach. Friendly down to earth people and that follows through to people you employ. Excellent info and knowledge to us ‘ignorants’. No expensive baggage for sales.
Dealt with Dave and Jen who both demonstrated excellent customer service. Dave’s solar/electrical knowledge was ‘top notch’.
Simon Seacliff Park
I was extremely impressed with the amount of time and effort Geordie spent explaining things both in situ and in numerous, subsequent emails as I bombarded him. I particularly liked his frankness. When I’d ask a question that was seeking an opinion of the way a future trend might go – he didn’t just launch into a glib platitude or a selling maxim. You could almost SEE the cogs turning as he careful outlined his reasoning.
Best customer service ever – you haven’t let me down at any stage during the sales and after sales process.
Matthew Redwood Park
Suntrix staff were always friendly and helpful when contacted. After the installation of the inverter I noticed the top of the gate would hit the inverter, when contacted Suntrix arranged for it to be repositioned quickly and efficiently. It seemed like it was no trouble.
My experience was great. The staff were helpful and knowledgeable. The hiccups that occurred were not SunTrix’s fault but they help sort them out when they became known. We have since recommended Suntrix to three others who have installed systems with Suntrix.
Phil Port Wakefield
Very happy with everything. We are saving heaps of money on our bill.
Keith Redwood Park
My wife and I were both very impressed and pleased with both the initial presentation and the installment process. Your team were polite, neat and efficient. Thank you.
Chris & Alice O'Halloran Hill
By having someone come out in person, he could answer/explain the system and process. Much easier than relying on internet contact.
Answered email query by personal phone call and made time to come out. Only one to do so. Salesman not ‘pushy’.
The purchase of my solar system and my dealings with Suntrix have been one of my most pleasurable experiences of my life, I cannot thank you enough, particularly the very helpful girls in the office.
You do a great job already, I don’t know how you could possibly improve your company, again well done all!
I’d like to thank David from Suntrix for helping me choose a system tailored to balance my goals with my budget and for fast tracking the installation, so I could start making money sooner!
The Suntrix team kept me fully informed throughout the entire process, from the receptionist through to the installation team. I highly recommend to Suntrix to anyone wanting to invest in Solar Power
After carrying out a significant amount of research, I selected Suntrix to install and commission a 10kW solar system at our home. I was impressed by the no fuss and no pressure sales negotiations, but was particularly impressed by Suntrix’s flexibility with respect to design and choice of panel and inverter suppliers. I recently decided to add batteries to the system and after researching and deciding on capacity and a manufacturer, I called Suntrix based my previous experience with the company.
I am happy to report that our new solar/battery system has exceeded expectations. I am even happier to report that our second Suntrix experience was every bit as good as the first. The individualised customer care and attention has been exemplary and the installation team superb. I bombarded the installer with questions during the installation and received courteous and clear responses and explanations to all my queries. The installation was completed late one night and this was accepted with grace and did not diminish the installer’s obvious enthusiasm for the product, solar industry and Suntrix.
I am indeed a satisfied Suntrix customer